Offprem Technology
Project Manager, Associate Principal
Responsible for implementing Salesforce cloud-based solutions, my role encompasses a broad range of tasks, including:
- Focused on solutions such as Marketing Cloud, Sales Cloud, Service Cloud, Pardot, Government Cloud, Intelligence, and Personalization.
- Guided project progression by ensuring both internal and external resources remain aligned and on schedule.
- Served as the primary point of contact for clients, facilitating communication between clients and internal teams.
- Took the lead in initiating projects and coordinating kickoff activities.
- Organized and led internal and client meetings.
- Created and maintained comprehensive project plans, including timelines, milestones, and dependencies.
- Developed and managed client status reports.
- Anticipated and managed changes in resource requirements throughout project lifecycles.
- Monitored project budgets and addressed scope changes as needed.
- Identified and mitigated project risks through internal discussions.
- Supported organizational processes and balanced the needs of both internal teams and clients.
- Demonstrated adaptability and considered various perspectives.
- Translated client requests into actionable tasks.
- Managed multiple projects, deliverables, and deadlines simultaneously.
- Worked toward achieving internal utilization targets.
- Utilized project management systems such as Asana, Harvest, Salesforce, and Google Docs for efficient project management.